ABOUT NGX MARKET OPERATIONS
Help Desk Information:
CAD Phone (403) 974-HELP (4357) USA Phone (281) 720-0525
CAD Hours of Operation Mon-Fri: 05:30 - 15:30 (MT) USA Hours of Operation Mon-Fri: 07:30 - 16:30 (ET)
Sat-Sun: 08:30 - 12:30 (MT) Sat-Sun: Available on Call Only
E-mail: Ops@ngx.com
The NGX Market Operations team provides NGX clients with customer service and support for issues relating to NGX products during NGX market hours.
Market Operations also handles nominations of physical natural gas traded and taken to delivery on NGX hubs. Customers have access to comprehensive NGX reports to assist in the management of their NGX trading and clearing positions.
Market Operations also provides a market agency service.
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